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Operating code EZY / EJU / EZS

easyJet flight delay and cancellation compensation

Check likely UK261 eligibility, prepare the evidence and submit directly through the official easyJet route.

Form-specific point: Use easyJet's dedicated passenger-rights portal for fixed compensation and keep reasonable expenses itemised separately.

Before opening the form

  • Confirm easyJet was the operating airline.
  • Have the booking reference, passenger names, flight number and original flight date.
  • Record the final arrival delay and the airline's stated reason.
  • Prepare itemised receipts separately from the fixed-compensation request.

Submit directly

easyJet provides a dedicated EC261/UK261 compensation portal for delays, cancellations and denied boarding.

  1. Open the dedicated EU261/UK261 portal and identify the disrupted easyJet-operated flight.
  2. Record the final arrival time and submit the fixed-compensation request for each eligible passenger.
  3. Preserve the portal confirmation and submit reasonable care receipts through the route easyJet identifies for expenses.

Open the easyJet compensation form

If the form has moved, use the official easyJet disruption help page.

If the claim is refused or unanswered

The CAA's current airline list places easyJet complaints with AviationADR after the airline's internal process.

Check AviationADR

Ask for the precise refusal reason and supporting evidence before escalating. The airline's current final response should name the competent complaint handler.

Follow the rejection checklist →

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