Form-specific point: Use the online claim category for compensation and keep the generated claim identifier for follow-up.
Before opening the form
- Confirm Wizz Air was the operating airline.
- Have the booking reference, passenger names, flight number and original flight date.
- Record the final arrival delay and the airline's stated reason.
- Prepare itemised receipts separately from the fixed-compensation request.
Submit directly
Wizz Air routes compensation requests through its online claims and complaints process.
- Open Wizz Air's claims and complaints route and choose the category for the disrupted operated flight.
- Provide the booking, passenger, cause and final-arrival facts requested by the form.
- Keep the claim identifier, submitted text and any later request for evidence.
Open Wizz Air claims and complaints
If the form has moved, use the official Wizz Air disruption help page.
If the claim is refused or unanswered
The CAA's current airline list places Wizz Air complaints with AviationADR after the airline's internal process.
Ask for the precise refusal reason and supporting evidence before escalating. The airline's current final response should name the competent complaint handler.
Follow the rejection checklist →
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